Terms of Service & Privacy Policy for einCanada.com

Last Updated: August 20, 2025

Welcome to einCanada.com, a website and application operated by the Electrical Injury Network of Canada (EIN Canada). This document constitutes a legally binding agreement that covers both the terms governing your use of the website and our commitment to protecting your privacy.

BY ACCESSING OR USING THE WEBSITE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS ENTIRE DOCUMENT. IF YOU DO NOT AGREE, YOU MUST NOT USE THE WEBSITE.

Part 1: Terms of Service

1. The Service

einCanada operates a web-based platform that provides informational and educational resources related to electrical injuries. A core component of this service is a tool that leverages artificial intelligence (AI) to help users generate event timelines and other content for self-advocacy. The Service is provided on an "as is" and "as available" basis.

2. User Responsibilities and Acceptable Use

You are solely responsible for all content you upload, post, or otherwise provide to the Service ("User Content"). You agree not to upload or use the Service to create any content that:

• Is unlawful, defamatory, or fraudulent.

• Infringes on the intellectual property rights (including copyright) or privacy rights of any third party.

• Contains personal or sensitive information of third parties without their explicit consent.

• Is malicious, harassing, or otherwise inappropriate.

einCanada reserves the right to remove any User Content and to suspend or terminate your account at its sole discretion for any violation of these Terms.

3. Intellectual Property and Content Ownership

• Website Content: All content on the website (excluding User Content and AI-generated content), including text, graphics, logos, and software, is the exclusive property of EIN Canada or its licensors and is protected by Canadian and international copyright and trademark laws.

• User Content: You retain all ownership rights in your original User Content. By submitting User Content, you grant EIN Canada a limited, non-exclusive, royalty-free, and worldwide license to use, reproduce, modify, and process your User Content solely for the purpose of operating and improving the Service.

• AI-Generated Output: You acknowledge and agree that the AI-generated output is a tool-assisted work. EIN Canada assigns all of its rights, title, and interest in the AI-generated output to you. You are solely responsible for the final form and content of the timeline or any other AI-generated material you create and its compliance with all applicable laws.

4. Disclaimers and Limitation of Liability

THE SERVICE AND ALL CONTENT, INCLUDING ALL AI-GENERATED OUTPUT, ARE PROVIDED FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL MEDICAL, LEGAL, OR FINANCIAL ADVICE.

• No Guarantees of Accuracy: AI-generated content may contain inaccuracies, errors, or "hallucinations." EIN Canada makes no warranties, express or implied, regarding the accuracy, completeness, or effectiveness of any AI-generated output. You must independently verify all information before relying on it.

• Disclaimer of Warranties: EIN Canada disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

• Limitation of Liability: To the maximum extent permitted by law, EIN Canada, its members, and affiliates will not be liable for any direct, indirect, special, incidental, punitive, or consequential damages, including loss of profits, data, or business interruption, arising out of your use of or inability to use the Service. This limitation applies regardless of the legal theory and even if EIN Canada has been advised of the possibility of such damages.

5. Indemnification

You agree to indemnify, defend, and hold harmless EIN Canada, its members, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your use of the Service, your User Content, your violation of these Terms, or your violation of any third party's rights, including copyright and privacy rights.

6. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal action or proceeding related to the Service or these Terms shall be brought exclusively in the courts of Alberta.

Part 2: Information Privacy Policy

7. Introduction to Our Privacy Policy

The Electrical Injury Network of Canada (EIN Canada) is committed to protecting your privacy and being transparent about our data handling practices. This policy, which is an integrated part of our Terms of Service, outlines how we collect, use, and protect your information when you interact with our website and use our AI-powered advocacy tools.

8. Data Collection, Use, and Consent

We collect personal information that you voluntarily provide to us, such as when you send inquiries to our email address, info@eincanada.com. This information will be used solely for the purpose of responding to your request.

For any other purposes, such as using anonymized data to improve our services, we will obtain your explicit consent. We will inform you in clear, plain language about what information is collected, how it will be used, and any potential risks, including those related to AI processing.

9. Information Sharing and Accountability

We do not share your personal information with third parties unless required by law or with your explicit consent. einCanada is responsible for all personal information under its control, including data processed by third-party cloud providers.

We have security safeguards in place to protect your information, including encryption of data at rest and in transit. Our data retention policy ensures that personal information is only kept as long as necessary to fulfill the identified purposes.

10. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to be informed of the existence, use, and disclosure of your personal information and to access that information upon request. We provide tools for you to view, edit, and export your data, which supports these rights.

Part 3: General Provisions

11. Changes to This Document

einCanada reserves the right to modify these Terms and the Privacy Policy at any time by posting the revised document on the website. Your continued use of the Service after such changes constitutes your acceptance of the new terms.